Core 1
| Mobile Devices (13%) |
|---|
| Hardware setup: installing components like batteries, cameras, and Wi-Fi antennas. |
| Accessory options: configuring USB, Bluetooth, NFC, and docking stations. |
| Network setup: configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings. |
| Troubleshooting: identifying and fixing hardware and connectivity issues. |
| Networking (23%) |
|---|
| Protocols and ports: learning about networking protocols, ports, and wireless technologies. |
| SOHO networks: setting up small office/home office networks, including IP addressing and VPNs |
| Networking tools: troubleshooting with crimpers, cable testers, and Wi-Fi analyzers. |
| Hardware (25%) |
|---|
| Component installation: setting up RAM, CPUs, and storage devices. |
| Cables and connectors: working with HDMI, Ethernet, and USB cables. |
| Peripheral devices: installing and maintaining printers, scanners, and other peripherals. |
| Motherboards and power: configuring motherboards, power supplies, and cooling solutions. |
| Virtualization and cloud computing (11%) |
|---|
| Virtualization concepts: understanding virtual machines, hypervisors, and desktop virtualization. |
| Cloud models: learning about IaaS, SaaS, and PaaS. |
| Hardware and network troubleshooting (28%) |
|---|
| Diagnosing issues: identifying and fixing hardware, network, and connectivity problems. |
| Troubleshooting tools: using multimeters, cable testers, and loopback plugs. |
Core 2
| Operating systems (28%) |
|---|
| OS installation: working with Windows, macOS, Linux, and mobile operating systems. |
| Windows tools: managing systems with Task Manager, Command Prompt, and Disk Management. |
| File systems: handling file systems, updates, and OS upgrades. |
| Security (28%) |
|---|
| Security measures: using encryption, access controls, and wireless security protocols. |
| Malware prevention: detecting, removing, and preventing malware threats. |
| Software troubleshooting (23%) |
|---|
| OS issues: diagnosing and resolving problems with operating systems and applications. |
| Mobile troubleshooting: addressing connectivity, app, and performance issues. |
| Security concerns: fixing unauthorized access and malware issues. |
| Operational procedures (21%) |
|---|
| Documentation: using best practices for system changes and documentation. |
| Safety and communication: following safety protocols and communicating effectively. |
| Backup and recovery: setting up workstation backups and recovery processes. |
| Exam Products | Price |
|---|---|
| A+ Voucher | 274 USD |
| A+ Voucher Plus Retake Assurance | 359 USD |
| Certification Kit | 10 USD |